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Chexsystems Information and Chexsystems Reports

 

FACTA Free Annual Report

Under the Fair and Accurate Credit Transaction Act (FACTA) amendments to the Fair Credit Reporting Act (FCRA), you are entitled to a free copy of your consumer report, at your request, once every 12-months.


 

  • To request a free copy of your ChexSystemsSM report, click here
     
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    Who is Chex Systems, Inc.?


    Chex Systems, Inc provides deposit account verification services to its financial institution members to aid them in identifying account applicants who may have a history of account mishandling (for example, people whose accounts were overdrawn and then closed by their bank).

     

    Is ChexSystemsSM a credit bureau?


    Chex Systems, Inc is a consumer-reporting agency governed by the Fair Credit Reporting Act (FCRA) and other laws. The Federal Trade Commission enforces the FCRA.

     

    How long does the report stay on file? How do I get it deleted?


    Each report submitted to ChexSystemsSM remains on our files for five years, unless the bank or credit union that filed the report requests its removal or ChexSystemsSM becomes obligated to remove it under applicable law.

     

    I paid the bank. Why wasn’t the report removed?


    A reporting member is under no obligation to remove an accurate report of account mishandling due to payment of monies owed. However, if a collection amount is reported, the member is obligated to mark the account as paid.
     

    How do I dispute information?


    Our Consumer Relations Department helps people who believe their file contains misinformation. Visit disputes for more information.
     

    What does NSF activity mean?


    NSF – or non-sufficient funds – activity refers to overdrafts that occur on an account.
     

    How do I add a statement to my file?


    You are entitled to add a brief statement to your consumer file describing the nature of your dispute of the information. If you wish to add a statement to your file, please submit your statement in writing with a clear indication that you wish the statement to be added to your file, ensuring that you sign the request. If you would like assistance in writing a clear summary of your statement, you may contact Chex Systems, Inc.

     

    Contact Chex Systems, Inc.

     

    Mail: Chex Systems, Inc.
    Attn: Consumer Relations
    7805 Hudson Road, Suite 100
    Woodbury, MN 55125

     

    Phone: By phone at 800-428-9623 or fax at 602-659-2197

     

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